Pricing and plans

Flexible, transparent pricing that adapts to your needs

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Silver Support

Designed for businesses with basic IT requirements
£29 /device/month
Pricing includes coverage for users
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support

Gold Support

Designed for businesses looking to eliminate costly break/fix IT services
£49 /device/month
Pricing includes coverage for users
  • All carePlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

carePro

A fully comprehensive plan for any business size or needs.
£69 /device/month
Pricing includes coverage for users
  • All carePro services include:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support

Base

£25 /month
Pricing includes coverage for users
    • 100GB Backup Space
    • No additional hardware
    • No setup charges

Moderate

£70 /month
Pricing includes coverage for users
    • 300GB Backup Space
    • No additional hardware
    • No setup charges

Advanced

£215 /month
Pricing includes coverage for users
    • 1TB Backup Space
    • No additional hardware
    • No setup charges
FAQ

Frequently asked questions about prices

Are free Anti-Virus software any good?

First and foremost, you never want to go without security protection on your computer. However, free Anti-Virus has very low detection rates, so you’d be running the risk of having something slip through the net. Give us a call and we’ll be more than happy to go through the many options of Managed Anti-Virus.

What exactly are Managed IT Services?

Simply put, Managed IT Services from Sinntech means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means Sinntech acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

What is cloud backup?

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure Data Centre in Reading, UK. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

What kind of response times can I expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

How Long is a Managed Services Contract For?

Our Managed Services contracts typically run over a 12-month period. However if you have specific needs, get in touch and we’ll see how we can help.

What should I do before I call for help?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

What does having Managed IT Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, Sinntech Managed IT Services makes it simple with an affordable and customized flat rate service plan.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need.

What types of systems do you support?

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.